"I had the opportunity to have lunch with Simon Phipps, Sun's open source point man, before the presentation. During our discussion, he noted that one of the major challenges for Sun's open source-forward strategy is that many existing customers are uncomfortable using software that does not require a licensing fee, even with an explanation that Sun is happy to take money from them, just that the fee is for support services.
"Phipps went on to say that one of the main reasons prospects and customers are uncomfortable with this open source approach is that it fails to align with their expectations of how software is obtained..."
