Lack of IT Knowledge Begets 'Lock-in'

"Business heads "obsess" over preventing product lock-in across other industries, yet fail to do the same for IT decisions, Whitehurst said. He added that large software houses are "spewing cash" to perpetuate this pattern....

"Yet, because many senior executives don't understand IT, lock-in happens in all the time with IT deployment. And other software companies--Microsoft, Oracle--they're just spewing out cash to lock you in. And most executives don't realize it because they don't understand IT."

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