"Tina Gasperson and Bruce Byfield, who are both busy authors that you've probably seen on a number of sites, have their own words of wisdom to share.
"Tina says
" "Never assume. An action or step that seems obvious to you is not going to be obvious to all your readers. That's why you're the expert. Be detailed, and think through the process from the perspective of someone with far less experience than you -- not less intelligence, though. Provide lots of details, but never talk down to your audience. It's a fine line between equipping them and insulting them.""
