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How can companies that rely on technology consistently not pay for it?

Jan 30, 2009, 17:03 (0 Talkback[s])
(Other stories by David Lane)

"The second story comes from a friend who has his own small business taking care of other small business IT needs. He cannot find enough quality people to cover all of his needs and he occasionally calls me when he runs into Linux issues. He was telling me about a problem he was having at one of his customers and describing the infrastructure to me and he got about half way through the tale when I asked him why he had done it that way. The upshot of the story was that the company would not pay for a more robust solution, despite the fact that there were several single points of failure and certainly considerable risk points.

"As someone who works in an enterprise environment as well as someone who has worked in small associations and small business, this is hardly a new trend, but as the economy begins to slough off jobs and spending becomes even more restrictive, companies will continue to cut essential services, further risking their IT infrastructure. This is not a new situation. IT is always the ugly duckling at the show. At best, when everything is working, no one sees us and the bean counters wonder why they are paying us. At worst, it is mass chaos and the bean counters wonder why they are paying us."

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