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Introducing pointy-haired bosses to FOSS

Mar 30, 2009, 16:02 (0 Talkback[s])
(Other stories by Hans Bezemer)

[ Thanks to Hans Bezemer for this link. ]

"What you can do is introduce FOSS technology in the enterprise, step by step. Once it has proven itself you may take the next step. Since mixing Microsoft and FOSS is a viable scenario you have a multitude of options at your disposal.

Warranty and support
The plain truth is that although most managers may have heard of Open Source, they don't have a clue what it is or how it works. Most of them think it is something like public domain software, stuff you can get for free, without warranty and without support. So the first thing you have to do is to tell them you can get support from reputable parties like Oracle, IBM, Novell and RedHat. If you're not happy with their support, you can change with more ease than you could with closed source software.

"Some CIOs are completely unaware that these parties provide updates. They think you have to monitor a multitude of websites or CVSes, search for the newest versions, download a tarball and recompile it. I always tell them jokingly: "Well, I don't know what I've been getting all these months, but it seemed like patches"."

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