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Newham and the Prisoner's Dilemma

May 20, 2009, 21:32 (0 Talkback[s])
(Other stories by Glyn Mody)

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"As more and more Microsoft-based skill sets are acquired, the switching costs become very high -- which is precisely why Microsoft adopts this tightly-integrated approach.

"This means that, realistically, there is little scope for swapping in open source solutions to replace those of Microsoft, even when the total cost of acquiring and running the software is lower. The re-training costs will always be a barrier.

"But all is not lost. Another thing that emerged from the meeting was that Newham -- and other councils -- do write their own software for certain more specialised areas. "

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