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Red Hat Enterprise Linux Clone CentOS Gets Commercial Support

Dec 02, 2009, 16:32 (1 Talkback[s])
(Other stories by Sean Michael Kerner)

"OpenLogic's aim is to fill a need for Linux users. Despite being built on RHEL's publicly available source code, CentOS is free and does "not include Red Hat support or Red Hat Network or other offerings that are included with RHEL subscriptions from Red Hat," Kim Weins, senior vice president of products and marketing at OpenLogic, told InternetNews.com.

"OpenLogic's support for CentOS is the first time the company has supported an entire Linux operating system. Even though the company is new to OS support, Weins said OpenLogic is already familiar with the challenges, owing to its support for some 500 other open source projects.

""One of the biggest issues is that customers often report issues with one open source project and we end up determining that the problem is caused by a completely different project, the operating system setup or configuration, the network configuration, a commercial solution, or in-house code," Weins said. "Adding support for Linux just increases our ability to solve a customer issue -- wherever the problem may originate.""

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