Microsoft apologizes for, but doesn't really fix, software validation snafu
Jan 13, 2010, 17:03 (1 Talkback[s])
(Other stories by Microsoft Subnet)
"He then went on to explain that the update to the VLSC site had
three major changes, and, although he never came out and blamed
these new features, hinted that they are the source of the problem.
The site now forces business users to grant permission rights to a
reseller before a reseller can access the VLSC on the customer's
behalf. The reason for this? Microsoft wants customers to know that
they are legally responsible for the terms of the license, even if
that license was sold, implemented and administered by their
"Explains Ligman, "While it may be inconvenient, the customer is
legally responsible for the terms and conditions of the agreement
and this protects the organization's assets and confirms that a
partner is representing on behalf of the customer."