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How Linux Saved A Fast Food Giant

May 21, 2010, 15:03 (26 Talkback[s])

"I am a Windows guy. I have always used Windows at home, work, school, everywhere with the exception of my phone (iPhone now Nexus One) and one Linux class at FIU. I have an A+ and MCTS in Windows Vista. Soon I will have my MCITP. I drink the kool-aid. But Linux saved me and the company I sub contract to, a large fast food giant, from near-total disaster. Last month McAfee posted a virus definition update that flagged SVCHOST.EXE as a virus. This is my story of what happened.

"Windows needs svchost.exe to live. It's like removing the transmission or engine of a car. Without it, each of those workstations, at best, had no networking capabilities or, even worse, were unable to boot entirely. You need svchost.exe, otherwise you are not going anywhere. On Wednesday morning, our help desk started logging a high volume of calls in which our drive-through computer was rebooting and not loading back into Windows XP properly. Can you imagine how every IT guy felt when they realized that every single one of their XP machines just decided to reboot and not load Windows XP properly? By Wednesday afternoon, McAfee had already handed us a fix that needed to be run on the system- a SUPER DAT file, as they call it. But how do you deploy a manual fix to nearly 700 restaurants spread across the continental US and Canada?"

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