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Washing the windows myths. Service and support.

May 31, 2010, 11:03 (2 Talkback[s])
(Other stories by Locutus)

[ Thanks to Locutus for this link. ]

"One of the biggest fear factors that companies have with their computing systems is that things can go bang. Not bang in the literal sense although that does happen. I have literally had power supplies and CRT monitors (remember them?) go bang, very loudly, and lose their magical pixie dust. The context of things going bang is when the operating system or programs you are using decide show their inbuilt creepy crawlies and bug you with problems.

"This prompts the who you gunna call question from higher ups. As the ghost busters are in the movies and we are dealing with an operating system, not a giant marshmallow man, it makes sense to call the gatekeepers of the operating system. I don't have Sigourney Weavers phone number and I think that operating systems are not her realm of interest. Besides, she would probably tell me to go and fsck myself as well as set her scary multi-toothed pet on me if I tried to call her.

"The users and purchasers of microsoft systems are secure in themselves that they have a company behind them to point the bone at when things go wrong."

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