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More Tales of Terrible IT Managers

Jan 25, 2011, 19:03 (3 Talkback[s])
(Other stories by Carla Schroder)

"IT Management Fail: Always Blame the Worker Bees, in which I rant at an article that was a paean to terrible managers, struck a chord with readers, who shared some of their own stories:

"Management Meltdown

"Let me start with a short story about a situation I dealt with this past summer. I flew out to a client site where I found a broken architecture, management with no idea what was wrong while pointing fingers, and a completely dispirited team. After two weeks of taking a look at what was running (and what wasn't) we'd isolated a dozen specific problems with specific workable solutions, and did so using that dispirited team getting excited about fixing stuff and showing up for meetings. Other teams at the client - testing and environment groups - were shocked with the speed we moved as well as how informed and on top of things we were. The two real bad employees were corralled and worked around - the rest lined up and rocked through.

"Over the course of two weeks I heard numerous complaints from the management and executive team about the IT team. The majority of which was baseless, and the remainder aimed at the wrong people. In fact the two real problem employees (out of thirteen) were partially championed as hard working saviours - when in fact they were openly sabotaging their own efforts, blaming it on others, and then getting praised for suggesting unworkable solutions."

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