Sm@rt Reseller: The Cathedral, The Bazaar And The ResellerDec 26, 1998, 00:00 (2 Talkback[s])
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"Open source software means opportunity."
"Selling boxes, whether they contain computers or software, has become a loser's game. The real money for resellers is in service.
"The lessons are before us. By focusing on service, on exploiting our technical expertise, resellers can do more than make profit, they can grow rich from installing and running open source software."
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