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Salon: Blame the consumer!

Jul 07, 1999, 09:49 (14 Talkback[s])
(Other stories by Andrew Leonard)

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Thanks to Leo Comitale for this link.

"Slate argues that developers shouldn't be faulted for bloated software."

"'The problem with software today is not that it is bloated,' writes Andrew Shuman, in an article in Tuesday's edition of Slate magazine, entitled 'In Praise of Bloated Software.' 'The problem is that it's not bloated enough!'"

Now there's a canny public relations move! Blame it on the consumer! Sure, computers are always getting faster, and hard drives are always getting bigger -- but that just means developers can get away with writing bloatware, not that they should be getting away with it.

Shuman's article is a classic display of a perennial Microsoft blind spot -- its utter failure to recognize that consumers aren't getting what they want, and are becoming increasingly irritated. People do not really enjoy buying new computers just so they can read a Word file that their boss sent them from his brand new Windows 98/Office2000 box without bothering to save it in a readable format. They find it hard to comprehend why new programs won't work well on computers that seemed state-of-the-art six months ago.

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