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DaveNet: Windows NT setup Cruel and Unusual Punishment

Aug 30, 1999, 02:57 (34 Talkback[s])
(Other stories by Dave Winer)

[ Thanks to Bob Tennent for this link. ]

"I have had to become a frequent customer of PC clone vendors, and a frequent installer of Microsoft's Windows NT operating system."

"It might just be my hardware karma, which has always been bad (I'm a software guy) or it might be that the industry is incapable of dealing with customers on a professional level, and that Microsoft's operating system suffers from a lack of attention to ease of use. It's a withering experience, as the title of this story indicates."

"My... larger complaint is with Microsoft. I finally figured out that they don't produce an operating system that a mortal human being can set up. I have some advice for Microsoft. Every executive should buy a machine for themselves, from one of the clone vendors, and struggle thru the process their customers have to go thru. They're horribly vulnerable. Compared to this process, setting up Linux was a breeze. If they really want to be humbled, go buy a Mac. Turn the mother on, click on a few control panels, and you're on the net.

"Where do I want to go today? I want to be able to spend $2000 and get a computer that works!"

Complete story.