Freshmeat: A New Business Plan for Free SoftwareJan 24, 2000, 04:54 (0 Talkback[s])
(Other stories by Jeff Covey)
"The PC with a fast Internet connection and a static IP is becoming a common sight in homes, but techno-ignorant customers don't understand the risks involved in owning one. I believe that by combining this with the fact that most people don't want to be responsible for maintaining their systems, a whole new workplace could be created for people with UNIX knowledge. Today, I'll explain why I think we should unblur the distinction between users and admins, and suggest a new way to make money with Free Software...."
"Here's what I long ago thought was an obvious question and a need I expected to be filled by now: Everyone is selling support; why isn't anyone selling administration?"
"Support to the generally clueful is already a solid industry; the "no support" argument has been massacred to hell and back, and no one can raise it with a straight face anymore in a world with companies like Linuxcare...."