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LinuxPR: Magic Software Announces New Web-Based CRM Suite of Products

Mar 13, 2000, 18:24 (0 Talkback[s])

"Magic eService to Debut at the Internet Commerce Expo in Boston, March 27-30, 2000."

"Magic Software announced today details of its strategy to introduce a new Customer Relationship Management ("CRM") suite of web-based products. The Magic CRM suite, which consists of four separate applications, is designed to improve an enterprise's ability to receive and react to dynamic updates regarding all aspects of customer-related activities ("Real Time Business Pulsing"), to enhance customer satisfaction, and to enable higher levels of corporate profitability."

"The four separate applications, including Magic eContact (TM), Magic eService (TM), Magic eSales (TM) and Magic eCapture (TM), can be easily integrated, either independently or as part of a total solution, into existing front- and back-office applications. In addition, enterprises will be able to integrate Magic eMerchant (TM), Magic's industrial-strength e-business solution, with the CRM suite. Magic, which won a Best of Show award at last year's Internet Commerce Expo for its Magic eMerchant product, will debut Magic eService at this year's Internet Commerce Expo, scheduled to run from March 27-30 at the World Trade Center in Boston, Mass."

Press Release