Linux.com: Why Linux Makes Sense To The End UserJun 12, 2000, 10:55 (1 Talkback[s])
(Other stories by Rob Bos)
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"To the end user, the regular person on the street who doesn't know or particularly want to know much about computers in general, Linux isn't that big a deal. It's just another way of doing a task, and not all that good at the tasks that the normal user needs to do on a regular basis. Even things that are perceived as very, very basic, such as reading e-mail and browsing through Web pages, are fraught with problems."
"From an end user perspective, Linux is very unwieldy: Web pages with question marks where quotes should be, ugly Web browsers, inconsistent interface (no two applications are alike). And what's worse, all of the Linux users you ask for help start their instructions with a "get to a root prompt." This is typically very unfamiliar territory for someone who's never really touched a non-graphical computer system."
"Installing programs is counterintuitive (why are they in so many tiny little packages?), configuring them even more so (why does every tiny little program keep its configuration in /etc and why do I need to be root to change them?), and updating programs is inconvenient (why should I update because of a stupid little security patch? I don't have anything important on my computer!)."
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