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ZDNet UK: Sun code move applauded, But will user expectations spoil its chances?

Oct 20, 2000, 17:16 (11 Talkback[s])
(Other stories by Matt Loney)

"IT managers last week welcomed Sun's decision to release the source code to its StarOffice suite of desktop applications, but many still see obstacles to its widespread adoption in the enterprise."

"Sun released the source code to the alpha code of StarOffice 6 under the same GNU public licence that the Linux community uses. The company has not said when the final code will ship, but when it does it will be available free on the Windows, Linux, Solaris and MacOS platforms. Microsoft Office, which commands the bulk of office suite sales, runs only on Windows and MacOS."

"Mike Doyle, IT manager at charity Cooperation Ireland, where Office 97 is deployed, said managing user expectations could be a problem with an open source office suite. "If people know we have the source code they may expect us to fix a bug, but we are not staffed up to do this sort of work. Managing user expectation, which is already difficult enough, will become even more difficult.

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