LinuxPR: Epitera Linux Desktop Brings "Kandu" Attitude to ComdexNov 13, 2000, 21:00 (0 Talkback[s])
"Epitera is carving out a brand new niche in the Linux marketplace-mainstream consumer and corporate PC users. The Israel-based company today announced the launch of a new, easy-to-use Linux desktop environment targeted at the PC and Internet appliance user. The announcement was made at COMDEX 2000 in Las Vegas, Nevada, USA."
"The new desktop environment will include a complete set of pre-installed applications, and it features automatic application downloads and updates as well as remote-access customer support. The most visible example of the desktop's user-friendly approach is a highly intelligent assistant-a genie named Kandu-that the company says will provide the user with more intuitive and proactive support than the assistant found on other operating systems."
"Let's face it, no one has yet come up with a way for the average consumer to use Linux," said Yoram Salinger, CEO of Epitera. "Linux is solidly established in the Internet server market, but unless you're a system administrator or hacker, you probably don't use Linux. We're going to change all that."
"The fully animated and entertaining Kandu character oversees a three-level help and support system for end users. First, he uses everyday language (natural language processing - NLP) to communicate with the user - and even recommends specific solutions should a problem occur. Second, additional assistance is provided by the Epitera software manager, which can automatically download and install necessary applications. Third, a customer support center can access a user's computer remotely to assist with difficulties."