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UnixInsider.com: Testing GUI applications, part 1 - Quality assurance remains underengineered

Mar 25, 2001, 13:19 (0 Talkback[s])
(Other stories by Cameron Laird, Kathryn Soraiz)

"Too many organizations try to paste QA onto the end of their development process. When they think they're nearly ready to go to market, they toss their newest employees, and sometimes others who don't fit in anywhere else, in a room, stir in a poorly defined beta program, and ask for a miracle. This is the intellectual equivalent of solving security for a rock concert by hiring a biker gang on the final weekend before the show. Both are recipes for spilt blood."

"Real quality requires involvement from a QA engineer from the start. A good product has sound finances, a manufacturing plan, and so on, from the start, to focus on achievable objectives that meet customer needs. It also has a QA plan from the beginning."

"From the first planning session, a good QA engineer asks, "What does it mean to have an 'adequate' response? Does the screen need to flash within three seconds? Thirty? Do you realize that writing custom widgets rather than using the native ones has a history of soaking up weeks of tinkering and just confuses end users? Will the documentation we're planning satisfy all three of the market segments we're targeting? Why have we budgeted for a smaller customer support staff, on a proportionate basis, than our competitors?"

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