ZDNet/Yahoo!: Am I a Microsoft lackey or what?Apr 26, 2001, 17:08 (52 Talkback[s])
(Other stories by David Coursey)
Well, here's an interesting question we'd suspect many could answer very quickly. The issue is, would the thundering affirmations be correct? When approaching Microsoft, two favorite labels when addressing its apologists are "FUD" and "astroturf," which don't address how to deal with reporters who might honestly be trying to call it like they see it. A ZDNet columnist responds to readers "who take the position that anything bad for Microsoft is good for computing. "
"My responsibility, according to them, is to comfort the afflicted and afflict the comfortable--beat up on Microsoft and laud competitors, whether their products are better or not."
"That is a lofty journalistic idea, but I also give Microsoft credit when I feel it's due, and that upsets some people. I'm not pro-Microsoft nearly as much as I'm pro-user. And Microsoft--if only by its sheer size and dominance--has made life easier for users."
"Remember when the productivity suite companies--Lotus, WordPerfect, and Microsoft--were spending their time building file formats and user interfaces so different from one another that you couldn't easily swap files or go to a friend's computer and use the software on it? That was certainly competitive--hypercompetitive, even. But did it serve customers?"