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Linux Journal: The Toshiba Standoff

Sep 14, 2002, 05:30 (84 Talkback[s])
(Other stories by Adam Kosmin)

"Many others have fought this battle in the past, but my education into the specifics of Microsoft's monopoly began a little over a month ago when I became interested in a Toshiba Portege 2000. While customizing the laptop with a sales representative at 1-800-TOSHIBA, I inquired as to whether I could purchase the device with no operating system installed. This question seemed to confuse the salesperson, who needed to pass the question on to a supervisor. Eventually, I was told that I could not purchase the hardware without a copy of Microsoft's OS pre-installed and this stipulation was not open to negotiation. At this point, I realized that on some level my rights as a consumer were being violated. I knew I needed to take a step back and educate myself before continuing this conversation...

"After spending a few days researching other people's similar situations when dealing with these OEMs, it became clear to me that I was not going to be allowed to order a piece of hardware without a bundled OS. I would have to exercise my rights as defined in the EULA if I wanted justice..."

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