"The world's largest computer company hoped Linux would be a big
hit with retailers, but there's been no stampede toward Linux by
those companies. In time, there will be, says John Sarsgard, who
oversees worldwide Linux sales for IBM. He says the software offers
a cheap and flexible way for retailers to run electronic
"Lawson's, a big Japanese convenience store chain, was one of
the first firms to buy a Linux sales system from IBM. That was two
years ago, when IBM started its push.
"Since then, few other big retailers have switched to IBM's
Linux. They include fashion-maker Tommy Hilfiger Inc. (TOM), which
uses Linux to run a companywide shipping, production and inventory
tracking system. Paint store operator Sherwin-Williams Co. (SHW)
has a Linux-based customer-service system in its 2,500 stores.
Convenience chain 7-Eleven Inc. (SE) uses an IBM Linux system to
protect its e-mail system against hackers..."