"Q: Why is Microsoft still struggling to come up with an
answer to Linux?
"A: Our thinking about how to talk to customers about Linux has
clearly evolved. Two years ago, there was a lot of emotion in our
discussion, and we focused on things like the GPL. We've moved it
to more of a technology discussion where we want to talk about the
relative merits of technology.
"In practice, what will that mean?
"We're talking to customers about the value of our offerings
instead of talking about the shortfalls of Linux..."