"A large part of the software industry has never heard of the
science of quality assurance--or if it has, it doesn't believe in
it. Thus spake Alan Cox, Wales' most famous Red Hat employee and
one of the most influential voices in the IT world. Currently
wrapping up his MBA at Swansea University, it's clear that Cox has
been spending a lot of time thinking about what the software world
can learn from everyone else about quality..."