"Take a quick look around SourceForge.net and you'll see that
the open source movement in software development is alive and well.
With more than a million registered users and
100,000-plus-projects, this is no flash in the pan. In fact, every
enterprise IT decision maker should be constantly evaluating the
merits of open source versus proprietary software solutions for
critical business needs. A lot is made of the fact that open source
software is free, but 'freely available' is probably a more
accurate expression. It may not cost anything to download a copy of
Linux or OpenOffice, for instance, but support from an open source
developer is typically minimal and documentation crude and
incomplete (if it exists at all). That means that an enterprise
adopting an open source solution will be forced to provide an
internal support team or hire a third party to provide support,
training and software maintenance..."