"I'm a bit taken aback by this post by Jason Harris over on the
KDE Developer’s Journals site. Harris says that
'KDE, like many other open-source projects, doesn't really need
users at all, whether they are poisonous or not.'
"Now, a qualifier--Harris' post is provoked by a discussion of
'poisonous' users, i.e., those select few users who turn up and
(intentionally or not) do 'contribute' to the project in the form
of dissonance and conflict, but the idea that open source doesn't
need users is one that should be strongly refuted..."