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Canonical Design Team Releases Thunderbird Usability Testing Results

Feb 21, 2011, 11:05 (1 Talkback[s])
(Other stories by Amber Graner)

[ Thanks to Amber Graner for this link. ]

"Participants were asked to Install Thunderbird from the Software Center, Create an account, Sign up, Create filters, Set up alerts, Manage emails in folders, Create a signature, Change the color of the font, Create a contact list, Search for a specific email discussing a form (which I had sent prior to the session and Respond to an email that contained an attachment: in particular, open the attachment, modify it and send it back to the original sender.

"The trouble areas for this group of tester seemed to be with installing, creating folders, creating filters, finding opening and modifying attachments, as well as searching. There were other "less critical" issues that were identified such as setting up a mail account and alert, as well as creating a signature."

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