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Open Source CRM Opportunity May Be in the Cloud

[ Thanks to Paul
Shread
for this link. ]

“Open source CRM software projects are growing in
number, but analysts question whether they’ll meet with widespread
acceptance by enterprises.

“Rachel Flewelling of Info-Tech Research Group said flatly, “Our
clients just aren’t interested in open source CRM, so we don’t do
any research on it.”

“Dale Vile, an analyst at Freeform Dynamics, strikes a similar
note.

“”While the enthusiasm for open source in the systems software
arena is generally strong and growing, acceptance is much further
behind when it comes to core business applications,” he said. “The
overall trend in business apps is away from customization,
particularly anything that involves code cutting, so the potential
benefits of open source in terms of freedom to modify/derive are
not really relevant.”


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