Red Hat Announces Enterprise Software Products, Enterprise Support Products, and Reseller Programs
Nov 16, 1998, 11:51 (5 Talkback[s])
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Las Vegas, NV - November 16, 1998 - Fall COMDEX - Red Hat
Software today announced a new line of software and support
products for the enterprise, plus new Red Hat Authorized Reseller
programs aimed at enterprise system builders and value-added
New Software Products
Red Hat is adding to its award-winning line of software products
with two new enterprise products: The Official Red Hat Linux 5.2
System Builder Edition and the Official Red Hat Linux 5.2
Commercial Server Edition.
The System Builder Edition product is designed for resellers who
are pre-installing Red Hat Linux operating system on server-class
computers for enterprise accounts. It includes Red Hat Linux 5.2
software and documentation.
The Commercial Server Edition product, also designed to be
delivered pre-installed, includes all of the features of the System
Builder Edition, plus a 90 day support package that gives the
enterprise user 24 x 7 support out of the box for Red Hat
New Support Products
In response to unprecedented demand for commercial-strength,
technical support for Linux, Red Hat is introducing new corporate
support products that, among other benefits, integrate with the new
software products to provide "24 x 7" support for enterprise-wide,
mission-critical Red Hat Linux systems.
The new support products include: Red Hat Technical Support
Incident Packages and Red Hat Technical Support Annual
Subscriptions. Red Hat Technical Support Incident Packages are
available in 10 and 25 incident packs. Technical Support Annual
Subscriptions are available in two levels, Platinum being the
highest, featuring unlimited incidents and 24 x 7 availability.
(Call center support goes live early January 1999.)
The System Builder Edition and the Commercial Server Edition
will be available for purchase in late December 1998. The support
products will be available for purchase in early January 1999. All
products will be available for Red Hat Authorized Resellers through
Red Hat's distribution partners.
New Reseller Programs
As part of the new enterprise software and support strategy, Red
Hat also announces new Red Hat Authorized Reseller Programs. These
programs are designed to enable channel partners to build
successful enterprise accounts and business lines around systems
and solutions based on Red Hat's enterprise software and support
The new Red Hat Authorized Reseller Programs will include a
specific program for system builders who focus primarily on
building servers and systems for enterprises, bundled with support;
and a tiered program for value added resellers who focus primarily
on consulting and delivery of custom solutions and configurations
to enterprises, with or without system sales.
These channel programs will feature various levels of
co-marketing and co-branding; access to Red Hat's new Red Hat
Certified Installer and Red Hat Certified Engineer training and
certification classes (regularly scheduled classes for reseller
partners and customers start in February 1999); as well as other
co-marketing and incentive programs.
"These new products and channel programs offer enterprise
customers the support they've asked for through the channels they
know. With the addition of our new training and certification
offerings, as well as our new professional services, we are also
giving our authorized resellers the programs, services and products
they need to build a thriving business around Red Hat Linux,"
according to Paul McNamara, Red Hat's Vice President of Enterprise
Linux is the cooperatively developed POSIX-oriented, multi-user,
multi-tasking operating system used world wide. Linux is used as an
exceptional value, fully functional UNIX workstation for Internet
servers and other applications. Red Hat Linux is maintained as
"freely distributable" software available from many sites on the
ABOUT RED HAT® SOFTWARE, INC.
Founded in 1994, Red Hat Software is based in Research Triangle
Park, NC, where it builds and maintains the award-winning Red Hat
Linux operating system. Working in cooperation with a huge
development team of research, academic, and commercial software
developers over the Internet, Red Hat's goal is to build the most
accessible and advanced operating system available anywhere. Red
Hat Linux for Intel®, DEC Alpha(TM), and Sun SPARC®
platforms continues to gain recognition in the computer industry:
From 1996 to the present, Red Hat Linux was twice named InfoWorld's
Product of the Year, was given a Productivity accolade in Software
Development's "Jolt" Awards, was named an Environment/Desktop
finalist in the Ziff-Davis European Excellence Awards, won the
editor's choice awards from both the Linux Journal and Australian
Personal Computing Magazines, and won the "Just Plain Cool"
LINUX is a trademark of Linus Torvalds. RED HAT is a registered
trademark of Red Hat Software, Inc. UNIX is a registered trademark
of The Open Group. INTEL is a registered trademark of Intel
Corporation. SPARC is a registered trademark of SPARC
International, Inc. Products bearing the SPARC trademarks are based
on an architecture developed by Sun Microsystems, Inc. ALPHA is a
trademark of Digital Equipment Corporation.
For more information about Red Hat Software and Red Hat products
and technologies, please call 1-888-REDHAT1 or visit our web site
CONTACT: Melissa Trenkle London Lee Richards
Red Hat Software, Inc. Red Hat Software, Inc.