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CNET VA Linux bids for technical support revenues

Jul 28, 1999, 13:48 (0 Talkback[s])
(Other stories by Stephen Shankland)

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"VA Linux Systems, a company that makes hardware incorporating the open source operating system, is trying to press into the technical support arena."

"A Linux-based computer from VA includes a year of hardware and software support that's available during business hours, but VA is following in the footsteps of other Linux companies in offering upgrades to premium support plans as well."

"Selling support contracts can be a lucrative business for companies looking to make money off products that are legally required to be available at no cost. It's a key part of Red Hat's business plan, and startup LinuxCare has converted the idea into venture capital funding and a contract with Dell Computer."

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