"Linuxcare to Help IBM Resolve Customers' Linux Source Code
and Complex Technical Issues."
"Linuxcare, Inc., a premier vendor of Linux technical services
to the Global 1000, today announced that it has reached an
agreement with IBM Global Services to help provide technical
support for their customers' Linux environments."
"Under the agreement, Linuxcare will provide IBM Global Services
support engineers with 24x7 technical support services to help
address customers' Level 3 Linux concerns. Level 3 denotes the most
challenging support issues-usually involving source code-and
requires in-depth knowledge of the Linux and Open Source software
environment. Linuxcare will help deliver Level 3 support, isolate
and resolve Linux source code defects, and address complex
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