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SRO: AOL and Netscape: One Year Later

Nov 13, 1999, 21:50 (6 Talkback[s])
(Other stories by Ben Elgin)

"Nearly one year after announcing it would acquire Netscape Communications, AOL execs are still sweating blood trying to integrate the Internet trailblazer into its fold. And resellers are anxiously waiting to see if new management can still deliver the software goods."

"With Netscape attrition rates topping 50 percent (according to sources who have left the company), products and services marooned amid organizational changes and management shifts, and a bigger cultural chasm than executives at AOL or Netscape ever anticipated, digesting the Internet pioneer into AOL's portfolio is leaving Case and Co. searching for answers."

"Still, there are problems on the Netscape front. The integration process has been so rocky thus far, some AOL execs are privately second-guessing the $10 billion purchase, two former high-ranking sources at the company told Sm@rt Reseller."

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