LinuxPR: A new partnership between IBM and Alc�ve for Debian GNU/Linux support servicesApr 06, 2000, 14:09 (3 Talkback[s])
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"Debian GNU/Linux, the current market leader (27% ), is also the only major non-commercial Linux distribution. For its reinsurance, IBM Global Services has chosen Alcôve, a company reputed for its know-how in open-source software and with particular expertise in Debian GNU/Linux."
"This partnership between IBM Global Services and Alcôve confirms IBM's commitment to the provision of consulting, design, implementation, integration and training services for innovative Linux-based solutions."
For Alcôve, this partnership forms part of its European development plan and confirms its position as a reference in open-source software expertise.
"Linux Support Line includes a telephone hot-line to identify subscribers' problems and to find rapid solutions. Technical support covers all aspects of software installation, operation and utilization in a Linux environment. The Linux hot-line is open during office hours and may be extended to provide a 24-hour service. Problems are handled within 2 hours and the number of calls is unlimited. The service is available for all IBM (Netfinity, IntelliStation, ThinkPad) and non-IBM (HP, Compaq, etc.) configurations."
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