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BW: Red Hat Expands Enterprise Support Programs

May 23, 2000, 20:53 (0 Talkback[s])


Desktop-as-a-Service Designed for Any Cloud ? Nutanix Frame

"Red Hat, the market leader in open source Internet infrastructure solutions, announced today a new per-server support program that provides scalable, 24x7 annual services for desktops and servers."

"Whether a customer is managing a single system or a full IT infrastructure with thousands of systems, Red Hat's annual per server offering scales to meet their requirements. Regardless of infrastructure size, these offerings give customers deploying Red Hat Linux and other open source solutions the level of service beyond that required by the quickly advancing technological environments of today. In addition, the new offering provides the flexibility to easily add systems at an increasingly lower cost per system as the number of desktops or servers grow."

"Red Hat is the first Linux-based software and services provider to allow customers to define their own service program based on their IT environment size. This system-based subscription program includes advanced configuration and systems administration support through Internet or telephone with standard hours, as well as 24x7 premium support based on the number of enterprise servers or workstations. Additionally, support for other open source applications such as Apache and Sendmail are included."

Press Release