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LinuxPR: HandsFree Networks Launches Industry's First Open Source Automated Support System

Jul 11, 2000, 00:16 (0 Talkback[s])

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"HandsFree Networks (www.handsfreenetworks.com) today introduced its first Open Source project, inviting the industry's most talented software developers and systems administrators to jointly create the first Internet-based automated support system for the small business and home markets."

"The team will eventually include thousands of developers and systems administrators, who will be paid to develop automated solutions for the recurring system problems that matters most to them and their users. These solutions will go into a database open to all."

"We're taking Open Source to a whole new level," said Alessandro Donnini, president of HandsFree Networks. "We're creating the world's first automated support system, and tapping the expertise of systems administrators around the world to do it; and in addition to recognizing their contributions, we're paying these experts for their valuable insight."

Press Release