LinuxPR: LinuxPPC Inc. commits to providing greatly improved customer support
Aug 15, 2000, 22:41 (0 Talkback[s])
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"LinuxPPC Inc., provider of the most popular Linux distribution
for us in the PowerPC computers, has sworn itself to radically
improving its customer service. Specifically, sales, technical
support, and general handling of user problems will all be
improved, and the company will put tremendous effort into ensuring
that its users are not only satisfied, but happy."
"The past few months have been incredibly difficult for us,"
admits Jeff Carr, President of LinuxPPC Inc. "But now we're in the
process of putting things back together, making sure that things
are working properly. Everything from our software, the
distribution of that software, and the user experience will
"Carr continues: "Back in March, we lost one of our main people
to a car accident. As many people know, Jason Haas was hit by a
drunk driver, and he was disabled for a while. That also disabled
us, as our main 'people person' was unable to work. Now that he's
back, I'm happy to say that he has totally committed himself to
this project. In fact, he's the person who's handling it."