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LinuxPR: LinuxPPC Inc. commits to providing greatly improved customer support

Aug 15, 2000, 22:41 (0 Talkback[s])

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"LinuxPPC Inc., provider of the most popular Linux distribution for us in the PowerPC computers, has sworn itself to radically improving its customer service. Specifically, sales, technical support, and general handling of user problems will all be improved, and the company will put tremendous effort into ensuring that its users are not only satisfied, but happy."

"The past few months have been incredibly difficult for us," admits Jeff Carr, President of LinuxPPC Inc. "But now we're in the process of putting things back together, making sure that things are working properly. Everything from our software, the distribution of that software, and the user experience will improve."

"Carr continues: "Back in March, we lost one of our main people to a car accident. As many people know, Jason Haas was hit by a drunk driver, and he was disabled for a while. That also disabled us, as our main 'people person' was unable to work. Now that he's back, I'm happy to say that he has totally committed himself to this project. In fact, he's the person who's handling it."

Press Release