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Smart Partner: When Did We Start Buying Lies Instead Of Products?

Aug 28, 2000, 21:43 (3 Talkback[s])
(Other stories by Steven J. Vaughan-Nichols)

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"It's bad enough that "shipping" software is an oxymoron. At least, we still complain when Microsoft blows another deadline. I've had ASPs tell me that they were just ready to deploy Exchange 2000 in August ... 1999. I'm still not sure if they were fooled or thought that they could help Microsoft fool me."

"At least the open-source people are honest. When Linus "Linux" Torvalds says Linux 2.4, the next version of the popular operating system, won't be out until it's ready, he means just that. We can talk about missed release dates, but no one tries to make anyone believe that open-source release dates are set in stone."

"...even when a vendor says that a product really is ready and shipping, that doesn't mean anything. And we in the know don't even care anymore. We're aware that we're being lied to and take it for granted. We shouldn't. Our customers--naive as they are--expect that when we tell them that a product is ready, it really is ready."

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