NewsForge: Battling for Linux support customers
Oct 25, 2000, 23:48 (7 Talkback[s])
(Other stories by Grant Gross)
Re-Imagining Linux Platforms to Meet the Needs of Cloud Service Providers
"A competitor of Red Hat says the Linux distributor is
acting "proprietary" with its new Web-based support service, Red
Hat Networks, but Red Hat says supporting its own software just
makes business sense."
"Reg Broughton's company, Acrylis, offers WhatifLinux, a
multi-distribution support service, launched in April. WhatifLinux
is trying to separate its service from the Red Hat Network,
launched in September, by saying its product supports all flavors
of Linux, not just Red Hat."
"Red Hat's offering is very much in the Red Hat model," says
Broughton, president of Acrylis. "It's by Red Hat for Red Hat, if
you like a pseudo-proprietary environment."
"But Billy Marshall, director of the Red Hat Network, says it
only makes sense for Red Hat to support its own product. By
concentrating on software updates, security fixes, and system
optimizing information only for Red Hat, the network can deliver
that information faster, he says."