"Linux and the quality of Linux have become the topic of late in
the media, both print and on the Web. As a two-year user, I find
that Linux has met most of my computing needs. However, if Linux
wants to increase the user base, improvements in the developmental
process are needed in the operating system and software. Linux
software needs to solve problems by providing solutions not only to
the developer, but also to the business and hobby users."
"Linux solved my reliability problems, but created other
problems in usability and software availability. These should be
addressed in the near future. Linux developers and users in the
community need to realize that the process developed determines the
level of quality it will achieve. Below are some key concepts
that may help Linux increase the rate of world domination."
"The evidence is overwhelming that process improvement is a
necessity for organizations, not only to remain in business, but
the remain competitive in the marketplace. Training is first, or
the understanding of the WHY of process improvement. People require
a complete understanding of a process improvement philosophy and
should obtain training in these new skills and habits. Tools and
techniques are second, or understanding the HOW of process
improvement. These must be understood to do the right job with the
right tools. Time is last, or can be considered the reallocation of
"recovered" resources when there is an "investment" of resources up
front. It is important that time be applied to these new training
and tools to ensure that waste, both in time and money, is
eliminated so that resources can be better utilized elsewhere
within the organization."
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