"Red Hat, Inc. (Nasdaq: RHAT), the leader in developing,
deploying and managing open source Internet infrastructure, today
announced at the LISA System Administrators show an expanding
range of e-commerce and services offerings for Apache and the Red
Hat Stronghold Secure Web Server, including new support options and
training through Red Hat Global Learning Services. Red Hat's
new enterprise-class support services provide several levels of
guaranteed response times, including 1-hour emergency response and
24x7 support to match the diverse business needs of the global
"Support for Web server installation, troubleshooting, and
configuration issues, including SSL, is provided and is available
by telephone and on-line. Per-incident telephone support during
normal business hours is also available."
"Red Hat's recent acquisition of C2Net Software and the
Stronghold Secure Web Server product puts us in the position to
deliver a single point of contact for an integrated Web
server/e-commerce OS," said Bob Cymbalski, vice president of
Product Management, Red Hat, Inc. "Combined with the 24x7 Red Hat
services and support required for mission-critical systems and
applications, Red Hat's Stronghold offerings meet the needs of the
most demanding IT environments."
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