"All of this points out the need for a comprehensive, credible,
longitudinal study of the real cost of running a business with
open-source versus closed-source proprietary software."
"Such a study can be funded by the open-source community, but it
must be conducted by a third-party research firm. And the
open-source community must commit now, before seeing the results,
to publishing in full the analysts' findings."
"We've all heard Linux zealots claim total-cost-of-ownership
advantages. Now it is time for them to put up or shut up."
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