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Wired: Can't We All Just Chat Along?

Apr 23, 2001, 18:30 (0 Talkback[s])
(Other stories by Farhad Manjoo)

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"America Online, which first conquered IM with its AOL Instant Messenger service (AIM), is being stormed by competitors on all sides, and some of these firms appear to be causing real damage."

"Indeed, late last month, Microsoft announced that its MSN Messenger had actually surpassed AOL's chatter in number of active users. In a press release, Microsoft beamed that it now offers 'the single most used instant messaging service in the world.'"

"Like most conflicts, though, the IM Wars also have their conscientious objectors: They're a bunch of open source programmers working on an open messaging system called Jabber, and they say that the big firms' chest-beating is missing the real point. Messaging should be a part of network infrastructure, they say, as open as e-mail -- and it shouldn't matter how many users each service has."

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