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O'Reilly Network: Troubleshooting ISP Connection Problems

May 12, 2001, 18:00 (5 Talkback[s])
(Other stories by Bill Unruh)

Getting a PPP connection to an ISP up and running is a lot easier than it once was, thanks in part to things like kppp and wvdial. Unfortunately, this old vexation can sometimes throw new and interesting curves, which is where this tutorial might come in handy for newbies and people who've been awarded the "no payment" support contract for friends and family.

"Unfortunately there is no one standard procedure for logging on to an ISP. Although each ISP uses a slightly different variation, the following procedure steps through various possibilities to help you discover what your ISP wants. Note that your ISP may have been "creative" and found some other way to confuse the users. This technique should still help you figure out what your ISP really wants."

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