A funny look at supporting Linux on the desktop -- this time
from the view of the system administrator who must tell users why
there's no copy of Word on their spanking-new Linux desktop:
"A couple of years back the chances of seeing Unix on a user's
desktop machine was about as likely as seeing a Manager at the bar
with his wallet open. But in recent months, thanks to the
evangelism of a geeky type from R&D a number of people are
converting from the Windows Dark Side to Linux."
"And I'm not a happy man."
"True, I should be happy that people are ascending the Operating
System Evolutionary scale, but sadly this isn't the case. As
expected, the helldesk know about as much about Unix as the Head of
IT knows about dress sense - nil - which doesn't stop them from
dispensing advice of course. Advice like: 'No, No, no need to use
the anti-relay code in your sendmail configuration..'"