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New MandrakeExpert V2 Support Center for Linux Has Been Released

Sep 27, 2001, 23:35 (0 Talkback[s])

PASADENA, Calif., and PARIS, Sept. 6 -- MandrakeSoft (http://www.mandrakesoft.com), the publisher of the powerful and user-friendly Mandrake Linux operating system, today announces the release of MandrakeExpert V2 Support Center. By providing the opportunity for the best Linux experts to be paid for their services, and for Linux users to receive high-quality and fast Linux support, MandrakeSoft answers a growing need in Linux Business with its newly released MandrakeExpert V2 Support Center.

MandrakeExpert.com -- a web platform dedicated to Mandrake Linux support -- was launched in early 2000 to connect enterprises & users to online Linux experts. These experts can answer a great variety of technical questions regarding the free-software operating system and the common open-source applications it runs.

The first version was extremely successful in providing community-oriented free support. The new "MandrakeExpert V2" allows MandrakeSoft experts and more than 2000 MandrakeSoft Affiliates to provide support for a fixed fee with reductions for multiple incidents purchased.

In short, MandrakeExpert.com V2 now offers:

  • Support provided by the Linux community -- the free support that everybody is used to.
  • Premium support provided by MandrakeSoft and affiliate Experts
    • this paid support channel provides a top-level and fast support option.

The web-based interface of this newest version has been improved to be faster and more flexible. The interface is easier to navigate and the question/answer system has been replaced by a more efficient question-status system.

"The new version of MandrakeExpert is a major step in offering support to Mandrake-Linux users. Its scalability and efficiency will also allow us to expand the service to any Linux areas in the future," said Marc Peltier, COO of MandrakeSoft and responsible for Professional Services.

The new MandrakeExpert V2 platform is accessible by a unique URL on http://www.mandrakeexpert.com and is available for anyone who needs support, as well as for people who can offer support.

MandrakeExpert currently has 85,000 subscribed users.