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ConsultingTimes.com: E-mail in the Enterprise: Do Proprietary Protocols Jeopardize Your System?

Jan 10, 2002, 23:42 (10 Talkback[s])
(Other stories by Stephen E. Harris)
"The charitable view is that corporate decision makers just haven't caught up with the fact that e-mail and collaboration have become -- like it or not -- critical systems. In case you have any doubts, please check out the ConsultingTimes interview with Greg Olson, the Chairman of Sendmail, Inc. He explains how groupware and e-mail have gone from neat things to play with, to a fundamental means of conducting business. In today's connected world, "all manner of business documents are typically sent by e-mail now, as opposed to mail or FedEx."

Since e-mail and other electronic communications are now critical corporate data, it is incumbent on the enterprise to protect and preserve these vital assets. Yet the low-profile, jerry-built Exchange networks in place today fail to provide the mission-critical security and reliability routinely expected of large UNIX systems and IBM mainframes. Plus, even with directory services, they offer little in the way of a central information repository, that can be mined to competitive advantage. To make matters worse, Exchange servers appear incapable of handling the explosive growth in messaging volume that Olsen foresees.

Bottom line? Even if the security issues could be resolved, these Exchange-based systems would still be headed for a breakdown. Data managers who, through natural inclination, throw more servers at the problem, will face administrative nightmares and ballooning expenses."

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