Nuremberg, Germany and Armonk, NY, March 27, 2002 - SuSE Linux
and IBM today announced a broad services alliance that will enable
both companies to jointly provide Linux support and services to
corporate customers around the world.
In the agreement, IBM Global Services and SuSE will collaborate
on support and professional services. IBM will package and support
turnkey implementations of SuSE Linux Enterprise Server (SLES),
backed by SuSE's expert development, maintenance, and support
teams. In addition to this complete services offering, the two
organizations will also collaborate on customer engagements and
supplement each other's skills to provide a formidable Linux
services delivery capability for corporate customers.
"We are happy to partner with SuSE because it is an industry
leader in delivering Linux enterprise products and services that
corporate customers require. IGS's global reach and comprehensive
portfolio of services and solutions, combined with SuSE's advanced
Linux offerings, are the complete Linux solution for corporate
enterprise customers," said Patricia Gibbs, Vice President, IBM
Global Services, Linux Services.
The agreement provides for IBM and SuSE to jointly offer a full
range of Linux services for the enterprise, including:
System Integration/Customization services
Rollout and implementation services
System Management services
24 x 7 Worldwide Maintenance and Support Services
"With the new IBM and SuSE worldwide service alliance, corporate
customers benefit from the availability of enterprise Linux
solutions combined with a broad range of joint support and service
offerings anywhere in the world. This is a major step to make Linux
corporate computing a reality," said Gerhard Burtscher, CEO of SuSE
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