"Free software isn't 'free' as in free beer, say the advocates
of open-source, but 'free' as in free speech. It's all about the
open exchange of ideas. Yes, well, whatever. The fact remains: What
draws IT managers to open-source software isn't all that different
from what draws people to open kegs--you don't have to pay for it.
(In the case of the software, it's also customizable, relatively
reliable, and secure.) True, as with any software, you'll have to
pay for professional installation, support, customization, and
maintenance. But even if it's not served on a silver platter,
open-source software is the closest thing to a free lunch on the
market. For many users--though not everyone--it's worth a
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