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Linux Journal: Getting a Windows Refund in California Small Claims Court

Aug 01, 2003, 13:00 (10 Talkback[s])
(Other stories by Steve Oualline)

"Getting a Microsoft Windows refund from a manufacturer is seldom easy to do. In this article, I describe some techniques you can use to get your refund, including how to deal with the manufacturers (and all their excuses) and going to small claims court.

"The first step to getting a refund is to ask for on. In most every case, you immediately hit a wall of stupidity and evasion when you do this. Dealing with this part properly is important, though, because you are building a record for the court case that may follow. Your job is to be as reasonable as possible and to make them look as dumb, inflexible and unreasonable as possible.

"It's important to know what excuses the manufactures will come up with and how to counter them..."

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